FAQs

What are natural soaps?

Natural soaps are made with a blend of nourishing oils, fats and butters. They offer a luxurious and moisturizing experience for your skin. These artisanal creations are crafted without synthetic colors and scents, ensuring that you enjoy the pure essence of nature. Embrace the beauty of natural ingredients that leave your skin feeling soft, healthy, and rejuvenated.

How should I store my soaps?

To keep your soaps fresh and prolong their lifespan, store them in a cool, dry area, away from direct sunlight. It’s also best to keep them in a well-drained soap dish after use to prevent them from becoming mushy.

Tallow creates a superior bar of soap by being uniquely compatible with our skin, offering nourishing vitamins (A, D, E, and K). It produces a very hard, long-lasting bar with a rich, creamy lather. From a sustainability perspective, tallow is an excellent choice as it up-cycles a byproduct of the meat industry that would otherwise be discarded. This "nose-to-tail" approach reduces waste and provides a local, eco-friendly alternative to oils like palm, which are often linked to deforestation.

Why do you use Tallow?

Why is soap made with lye

That's an excellent question, and it gets to the very heart of what "soap" is.

The simple, direct answer is: You cannot make true soap without lye.

Lye is the essential ingredient that performs a chemical reaction to turn oils into soap. Without it, you would just have a bowl of oils.

Here is a more detailed breakdown of the process and why it's necessary:

Soap making is a chemical process called saponification. This word literally means "to turn into soap."

Here is the basic formula for all true soap:

Fats/Oils (an acid) + Lye (an alkali) = Soap (a salt) + Glycerin

Fats/Oils: These are triglycerides (like the tallow, olive oil, and mango butter in your soaps).
Lye: This is a strong alkali. For solid bar soap, it's sodium hydroxide (NaOH). For liquid soap, it's potassium hydroxide (KOH).

When the lye is mixed with the oils, it breaks them down and triggers a chemical transformation. The lye and oils combine and completely change their molecular structure, creating two new substances: soap and glycerin.

But isn't lye dangerous?

This is the most common and important question about lye.

Yes, in its raw form, lye is a caustic substance that must be handled with protective gear (gloves, goggles) and respect.

However, in a finished, properly cured bar of soap, there is zero lye left.

All of the lye is completely consumed and neutralized during the saponification reaction. It is 100% chemically transformed into soap and glycerin.

Think of it this way: Sodium is a volatile, explosive metal, and Chlorine is a toxic gas. But when they react together, they create Sodium Chloride, harmless, edible table salt. The final product is completely different and safer than its original ingredients.

Lye is the same. It's the "trigger" for the reaction, but it doesn't exist in the final bar.

Can I return a product?

Due to the nature of our handmade products, we do not accept returns or exchanges.
However, your satisfaction is very important to us. If there is an issue with your order, such as damage during shipping or an incorrect item, please contact us within 48 hours of delivery with a photo of the product. We will work with you to find a solution, which may include a replacement or a refund.